Our terms and conditions relate to services provided by Stuck on You. Please read our terms and conditions of use carefully. By using, visiting or browsing the Stuck on You website you agree to be bound by these terms and conditions of use.

Our website  is set up to automatically process your order as soon as it is placed.
Therefore, we cannot make any changes or cancel your order after it has been submitted.

Dispatch

Your order will be received at our Dubai office within 2 weeks and then delivered to your door by courier within 4 business days following that.

This service proposition is matched or exceeded in the majority of occasions throughout the year.

Security

Our website uses 128-bit encryption. It has SSL security, which can be verified by the padlock at the base of your browser page. Secure Sockets Layer, SSL, is the standard security technology for creating an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browser remain private and integral.

Refund Policy

100% Quality Guarantee*
Stuck on You proudly offers a 100% Guarantee on the quality of our labels. If during the first 3 months of your order you are not happy with your labels, we will gladly reprint them for free (Limit one reprint per customer)
On the rare occasion you receive an incorrectly spelt product from us - where the error is an error on our behalf- we will reprint the product and post it to you FREE of charge.
As reprints and quality issues rarely occur, you may be asked to return the product to us for inspection. This will enable us to conduct further quality inspections. Quality and customer satisfaction are important to Stuck on You.
Understandably, as this is a personalised product, we are unable to offer a refund from a typing error you may have made over the internet, or if you change your mind.

Availability

 All products are subject to availability and may be withdrawn at any time, including after you have placed your order. If we cannot fulfill your order we will let you know as soon as we can. We reserve the right to withdraw any item from sale at any time. In these circumstances you will be advised.

Refusal Of Order

We reserve all rights to refuse fulfilment of an order.  In these circumstances you will be advised and any money that has been paid will be refunded.

Changes to terms and conditions of use

We reserve the right to change these terms and conditions at our sole discretion. The most current version of the terms and conditions will supersede all previous versions.

Copyright

All content of the Stuck on You and SOY Group websites including text, graphics, logos, designs, photographs, button icons, images, audio/video clips , data compilations and software and its compilation is the property of Stuck on You and /or The Soy Group and/or its suppliers and is protected by Australian and International copyright laws.

You may not modify, create, copy, distribute, transmit, display, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the Stuck on You / The Soy Group website without our express written consent.

Trademarks

"Stuck on You" is a registered trademark. All Stuck on You graphics, logos, page headers, button icons, images and product names are either trademarks or the copyright of Stuck on You. Stuck on You trademark and copyright materials may not be used in connection with any product or service without written authorisation. All other trademarks not owned by Stuck on You and The Soy Group that appear on the Stuck on You website are the property of their respective owners who may or may not be affiliated with or connected to The Soy Group.

Limitations on liability

Other than as specified expressly in these terms and conditions we will not be liable for any loss or damage (including indirect or consequential loss or damage) however caused which may be suffered or incurred or which may arise directly or indirectly in respect of the use by you of the Stuck on You service or the Stuck on You website except to the extent that such liability cannot be excluded by law.

Applicable law

Your use of this site is governed by, construed and enforced in accordance with the laws of Victoria, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Victoria, Australia.