Frequently Asked Questions
Q What payment methods do you accept? Q Where do I enter my promotional code? Q How do I create my labels using Chinese characters? Q How do I find out about specials and promotions?
Q Can I change my order? Q How can I nominate a fundraiser to receive commission for my order?
Q How accurate is the preview of my labels on the website? Q How long are your products guaranteed for? Q Can I have more than one name on a label? Q I would like to order a Value Pack with just a surname, is this possible? Q What is the difference between Iron On Clothing Labels and Stick on Clothing Labels? Q My child has an allergy. Do you have any specific allergy products? Q Can I have a custom logo printed on labels? Q Are your Wall Stickers suitable for all surfaces? Q What are the size measurements for the short and long sleeve t-shirts? Q What are the size measurements for the baby jumpsuits? Q What are the size measurements for the pyjamas? Q What are the size measurements for the nighties? Q What are the size measurements for the bathrobes? Q What are the measurements for the Art Smocks? Q What are the measurements for the Aprons? Q What items are listed in the kitchen labels? Q How do i order a product with a photo on it?
Q What security do you have on your website? Q Do I need to set up an account to order? Q I have forgotten my password, how can I find out what it is? Q I am having difficulties making selections and placing my order, what can I do?
Q How long does it take to get my order? Q Will I need to pay for customs duties or fees? Q What if my country is not listed at the checkout?